Your first visit sets the foundation for your care. Please arrive 5–10 minutes early to ensure your intake forms are completed online before your appointment.
All sessions are one-on-one with your physical therapist — no aides, no double-booking. Our focus is entirely on you: helping you move better, recover faster, and perform at your best.
All scheduling, paperwork, and payments are done through our website for your convenience. You’ll receive reminders and access to your patient account once you’ve booked.

All scheduling is done directly through our website.
Click the “Book Evaluation” button to choose your appointment time.
For any changes or cancellations, please provide 24-hour notice through your online account.

Your initial evaluation is a 60-minute one-on-one session. We’ll discuss your goals, assess your movement and strength, and create a personalized plan to help you move better, recover faster, and return to what you love.

Nope. Good news! Maryland is a state that has full direct access to Physical Therapy, meaning there is no restrictions for patients coming without a referral.

Cardinal Performance & Therapy is an out-of-network provider, meaning that we do not bill insurance directly. Should you wish to request reimbursement from your insurance company, we’ll provide all the necessary documentation and can assist you in navigating that process.
You can use your HSA or FSA to cover the cost of your visits.

Being out-of-network helps us offer you the best care possible without restrictions from insurance companies.
This model allows us to avoid limitations on the type of treatments you can receive, how many visits you’re allowed, and how much one-on-one time you get with your therapist.
Out-of-network care means your treatment is guided by your goals and your needs — not by what an insurance company decides is “medically necessary.”
Our priority is always your recovery, your performance, and your results.

There is no charge for canceling or rescheduling appointments up until 24 hours in advance; for missed appointments or non-emergency cancellations with less than 24 hours notice, there is a $45 cancellation fee.

If you’re feeling unwell, have a fever, cough, sore throat, or have recently been exposed to COVID-19, please stay home.
We’ll happily reschedule your session at no charge — your health and the health of our community come first.
We ask that all clients provide as much notice as possible if they need to cancel or reschedule due to illness.
Our clinic maintains strict cleaning and sanitation protocols to ensure a safe and healthy environment for everyone.

In the event of inclement weather, the safety of our clients and staff is our top priority.
If local conditions make travel unsafe, appointments will be rescheduled at no cost.
We will notify clients via email or text of any schedule changes or closures.
If you’re unsure about conditions, please check your email or reach out directly through your online portal before traveling.